Privacy Policy

Background

Beyond Blue understands that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of everyone who visits this website, www.beyondblue.tech/ (“Our Site”) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

1. Information About Us

Our Site is owned and operated by Beyond Blue Limited registered in Scotland under company number SC625508.

• Registered address: 29 Braid Farm Road, Edinburgh EH10 6LE
• Address: 29 Braid Farm Road, Edinburgh EH10 6LE
• VAT number: 322 0185 51
• Data Protection Manager: Alison Stone 
• Email address: enquiries@beyondblue.tech 
• Telephone number: +44 204 526 5549 
• Postal address: 29 Braid Farm Road, Edinburgh EH10 6LE.

We are regulated by the Information Commissioner’s Office.

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site.

3. What Is Personal Data?

Personal data is defined by the  UK General Data Protection Regulation and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are Your Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.
2. The right to access the personal data we hold about you. Part 9 will tell you how to do this.
3. The right to rectify your personal data if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
   

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 10.

5. What Personal Data Do We Collect and How?

We place “strictly necessary cookies” on your device when you visit the Beyond Blue website (Our Site).

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.  

What are “Strictly Necessary Cookies”

These cookies are essential for our website to function properly and cannot be switched off. They include:

• Security cookies: Protect against fraud
• Authentication cookies: Keep you logged in
• Session cookies: Maintain basket contents
• Load balancing cookies: Ensure efficiency

Statistical and Analytics Cookies:

We use these cookies to collect anonymised information about how visitors use our website to help us improve our services:

• Traffic analysis - Understanding which pages are most popular
• Performance monitoring - Identifying technical issues and loading times
• Usage patterns - Seeing how visitors navigate through our site
• ‍Error tracking - Detecting and fixing problems

Google Analytics 4 (GA4): We currently use Google Analytics 4 implemented on our website to collect statistical data about site usage, including page views, session duration, bounce rates, and user interactions. This data is processed in anonymised form and helps us understand how to improve our website performance and user experience.

These cookies collect data in aggregate form and cannot identify you personally. Details of this is available via our Cookie Policy document, available on our website. 

Other Types of Personal Data: 

Our Site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.  The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the UK GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of Our Site. 

Additionally, in non-website related circumstances, we obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide us with their business cards, register for webinars, attend meetings or events we host or for recruitment purposes. 

We obtain personal data indirectly about individuals from a variety of sources, including recruitment services and our clients.  For example:

Type of Data: Customer Relationship Management Records

• Lawful Basis: Legitimate Interest
• Retention Period: 10 years

Type of Data: Client Data shared with Beyond Blue

• Lawful Basis: Performance of a Contract
• Retention Period: 2 years after the end of project final deliverables

Type of Data: Recruitment Applications

• Lawful Basis: Legitimate Interest
• Retention Period: 3 years from application

Type of Data: Background Checks for Potential Employees

• Lawful Basis: Performance of a Contract
• Retention Period: Duration of employment + 7 years
• We may attach personal data to our customer relationship management records to better understand and serve our business clients, subscribers, and individuals, satisfy a legal obligation, or pursue our legitimate interests. 
• Business clients - Our business clients may engage us to perform professional services which involves sharing personal data they control as part of that engagement.  The lawful basis for the processing of this personal data is performance of  a contract. 
• Our services may also include processing personal data under our clients’ control on our hosted software applications, which may be governed by different privacy terms, policies, and noticesRecruitment services - We may obtain personal data about candidates direct from an individual at the time of application,  from an employment agency, and other parties including former employers in relation to an application to work at Beyond Blue.  This data is processed under the lawful basis of legitimate interest.
• All candidates offered positions within the Beyond Blue team will be subject to background checks.  The lawful basis for processing this is performance of a contract.  Public sources - Personal data may be obtained from public registers (such as Companies House), news articles, sanctions lists, and Internet searches.

6. How and Where Do We Store Your Data?

We will only store your personal data in the UK. This means that your personal data will be fully protected under the Data Protection Legislation.  We do not process personal data out with the United Kingdom. 

Personal data security is essential to us, and to protect personal data, we take the following measures:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality.
• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.

7. Do We Share Your Personal Data?

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

8. How Can You Access Your Personal Data?

 If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request” and is in line with the Rights of the Data Subject outlined in section 4

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. 

There is no charge for a subject access request unless your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 30 days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data, in electronic format, within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

9. How Do You Contact Us?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Alison Stone):

• Email address: enquiries@beyondblue.tech 
• Telephone number: +44 204 526 5549
• Postal Address: 29 Braid Farm Road, Edinburgh, EH10 6LE

10. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 4^th August 2025 .