Client Case Studies

Don't just take our word for it, read our client case studies below to understand the type of problems we can help your business tackle.

Our Work & Success Stories

Showcasing how we solve real challenges and deliver measurable results.

Customer Treatment Strategies: Protecting UK Consumers from UK Banking Disruptions

Meeting FCA expectations for fair customer treatment during disruptions is critical, especially for vulnerable customers. With no industry benchmarks, firms must build CTS frameworks from the ground up, ensuring clear communication, harm reduction, and resilience. A well-designed CTS is more than compliance; it is a strategic differentiator that protects customers and strengthens trust during high-impact incidents.

Achieving NIS2 Readiness in the Food and Drink Sector

Beyond Blue in collaboration with its legal entity was engaged by a globally recognised leader in the premium beverage alcohol industry to conduct a readiness assessment for compliance with NIS2, with the objective of evaluating their existing cybersecurity processes and additional business aspects. Beyond Blue’s assessment provided critical value, especially for the client's leadership.

Executive Committe Training and Crisis Exercising with a UK Bank

In early 2024, a UK-based retail and commercial bank, serving millions of customers across the UK through a combination of digital platforms, telephone banking, and a national branch network, proactively engaged Beyond Blue to support their ongoing efforts to strengthen operational resilience in anticipation of an upcoming regulatory deadline. Beyond Blue’s support contributed to a more mature and embedded operational resilience capability within the bank.

EU State National Strategy for the EU Critical Entity Resilience Directive

Beyond Blue is currently supporting a European Union Member State Government to pioneer best-in-class implementation of the EU Commission’s Critical Entities Resilience Directive (CER Directive). The CER Directive is a landmark piece of legislation designed to push for improved standards of infrastructure resilience across the EU.

Aviation Security Regulation in the Middle East

Beyond Blue addressed the mounting cybersecurity challenges facing a major Middle Eastern country by implementing a strategic, phased approach including a comprehensive international perspective, followed by an in-depth examination of four selected airports. This approach is expected to enhance regulatory compliance, as capability development and training will be aligned at a national level.

Crisis Exercising Programme with Asia Pacific Insurer

Beyond Blue conducted stakeholder interviews and reviewed technical architecture diagrams to gain a comprehensive understanding of the organisation’s cyber landscape and business functions. This allowed them to assess and explore cyber-attack scenarios and simulate them so that the team could deal with them in ‘real-time.’ The exercises were well-received and proved highly effective in surfacing critical areas of focus during cyber incidents.

Exercising Ransomware With A World-Leading Research Institute

Beyond Blue designed and facilitated a ransomware tabletop exercise to assess and enhance a World-Leading Research Institute incident response readiness. These changes have contributed to embedding a more resilient incident response culture within the organisation. Insights were captured in a concise, actionable report that was tailored to the Institute’s operational needs and aligned perfectly with its risk profile.

Exercising Supply Chain Disruption With A Boutique Lloyd’s Market Reinsurer

A boutique Lloyds market reinsurer needed a comprehensive, severe, yet plausible, crisis simulation exercise to test their preparedness for complex, multi-faceted operational disruptions. Beyond Blue carried out a structured, five-phase approach designed to provide comprehensive assessment and actionable insights.

Designing and Delivering An Award Winning Scenario Testing Programme For a UK Bank

Beyond Blue defined and ran the client’s scenario testing function from 2020 through to 2024, at which point they transitioned the function from programme into BAU, and took on an advisory role for the team. From 2020, Beyond Blue identified the initial methodology, which focused on critical IBS assets and IBS-specific testing to help identify thematic vulnerabilities.

Multi Day Destructive Ransomware Exercise For a UK Bank

Beyond Blue delivered a two-day ransomware exercise as part of the client’s Operational Resilience Programme, focused on technical recovery from the scenario as well as business impact, recovery, and mitigation of customer harm. After the exercise, the team produced a report that identified a set of technical and operational recommendations, and a dedicated workstream within the wider Operational Resilience programme was set up to address them internally.

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